Chapter 21: Operations and Value Chain Management

The service sector has increased ____ times as fast as the manufacturing sector in the UK and US economies.
1. 3
2. 5
3. 7
4. 9
Which is not a manufacturing organization?
1. Ford Motor Company
2. McDonald's
3. General Motors
4. Levi Strauss
Airlines, universities, and consulting companies are all examples of:
1. service organizations.
2. manufacturing organizations.
3. production organizations.
4. public sector organizations.
In a(n) ____ approach of supplier relationships, an organization spreads its purchases among many suppliers and encourages them to compete with one another.
1. co-op
2. outreach
3. arm's length
4. collaboration
____ is inventory consisting of items that have passed through the complete production process but have yet to be sold.
1. Finished goods inventory
2. Work-in progress inventory
3. Raw material inventory
4. Possessed inventory